1. Entity Information and Regulatory Status

Legal Name: Cregis Custody FZE

Registered Address: [Insert registered address]

Licence Number: XXXXXXXXX

Authorised Activity: Virtual Asset Custody Services

Cregis Custody FZE ("Cregis", the "Firm") is licensed and regulated by VARA to provide Virtual Asset Custody Services in the Emirate of Dubai. The Firm is not authorised to provide any other Virtual Asset Activities unless expressly stated in its VARA Licence.

2. Client Eligibility

Cregis provides custody services exclusively to:

• Institutional Investors; and
• Qualified Investors,

as defined under applicable VARA Regulations and the Market Conduct Rulebook. Retail investors are not eligible to access Cregis custody services.

3. Risks Associated with Virtual Assets

Virtual Assets are inherently high-risk and speculative. Clients acknowledge and accept, without limitation, the following risks:

• Market Volatility: Virtual Asset prices may fluctuate significantly and may result in partial or total loss of value.
• Irreversibility: Blockchain transactions are generally irreversible. Erroneous, fraudulent, or unauthorised transfers may not be recoverable.
• Technology and Cybersecurity Risks: Failures or vulnerabilities in distributed ledger technology, cryptographic systems, or cybersecurity controls may impair access to Virtual Assets.
• Protocol and Network Risks: Forks, protocol upgrades, consensus failures, or network congestion may adversely affect the availability or value of Virtual Assets.
• No Guarantee: Custody services do not guarantee profits, interest, yields, liquidity, or future acceptance of any Virtual Asset. All Virtual Assets held in custody remain the sole property of the client or its end-users, as applicable.

4. Scope of Services

Cregis provides custody services only, consisting of the safekeeping and administration of Virtual Assets strictly in accordance with verified client instructions.

Cregis does not provide investment advice, trading, brokerage, lending, staking, portfolio management, or any discretionary services unless expressly authorised by VARA. Clients are solely responsible for obtaining independent legal, tax, financial, and investment advice.

5. Client Asset Protection

Cregis maintains operational, technical, and governance controls to safeguard client Virtual Assets. Any insurance or similar risk-transfer mechanisms maintained by Cregis:

• are held at the custodian level;
• are subject to exclusions, limitations, and aggregate coverage limits; and
• do not constitute a guarantee of recovery or value.

Further details are set out in the Firm's Insurance Coverage Disclosure, which shall prevail in case of any inconsistency.

6. Compliance With Laws and Regulations

Cregis operates in compliance with applicable VARA Regulations and Rulebooks, including obligations relating to:

• Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT)
• Know Your Customer / Know Your Business (KYC/KYB);
• Ongoing due diligence and transaction monitoring;
• Record keeping and regulatory reporting.

Cregis may restrict, suspend, or refuse services where required to comply with applicable laws or regulatory directives.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Cregis shall not be liable for indirect, incidental, or consequential losses arising from, without limitation:

• market volatility or price movements;
• blockchain or protocol failures;
• cyber incidents beyond reasonable control;
• third-party network or infrastructure failures.

Nothing in these disclosure limits liability for fraud, wilful misconduct, or gross negligence where such limitation is prohibited by applicable law or VARA.

8. Transparency and Operations

• Client Virtual Assets are held in segregated custody arrangements in accordance with regulatory requirements.
• Cregis performs due diligence on supported Virtual Assets and custody infrastructure.
• Confidentiality and data protection measures are implemented in accordance with UAE data protection laws and VARA requirements.

9. Jurisdictional Limitations

Cregis provides services only where legally permitted. Clients from sanctioned, restricted, or prohibited jurisdictions, or subject to applicable sanctions regimes, are not eligible to receive services.

10. Security & Technology Disclaimer

While Cregis employs institutional-grade security controls, no digital, cryptographic, or distributed ledger system is entirely immune from vulnerabilities, cyberattacks, or operational risks.

11. Service Availability Disclaimer

Access to custody services may be affected by system maintenance, upgrades, network congestion, force majeure events, or factors beyond Cregis's reasonable control. Continuous or uninterrupted service availability is not guaranteed.

12. Accuracy of Information

We strive to ensure information on this website is accurate, but it may change without notice. We make no warranty regarding completeness or timeliness.

13. Suspension and Termination of Services

Cregis may suspend or terminate custody services, in whole or in part, where required or permitted under VARA Rules, UAE law, supervisory directives, or contractual arrangements. Such actions shall be exercised in a fair, proportionate, and transparent manner in line with the VARA Market Conduct and Custody Services Rulebooks.

Upon termination, Cregis will support the orderly transfer or return of Virtual Assets, subject to compliance with regulatory, AML/CFT, and sanctions obligations.

14. Governing Law and Precedence

These Legal and Regulatory Disclosure is governed by the laws of the Emirate of Dubai and applicable federal laws of the UAE. In the event of any inconsistency, the applicable Client Agreement shall prevail.

15. Contact Information

For enquiries, complaints, or support, please contact:

[email protected]